Privacy Policy

PRIVACY POLICY

At Alto we take your privacy seriously. This Privacy Policy sets out generally how we may gather, use, disclose and manage personal information.

Personal information means information or opinions about an individual whose identity is apparent or can reasonably be ascertained from the information.

 

COLLECTION

During the course of dealing with you, Alto will generally collect basic personal information about you, such as your name, address and contact details.

We may also request other specific information from you relating to the goods or services that you wish to obtain.

 

USE AND DISCLOSURE

Alto will use any personal information collected for the purposes set out in this Privacy Policy, for any purpose disclosed at the time of collection or for related purposes. Generally we will only use or disclose your personal information as follows:

  • to provide the product or service you have requested or to answer your inquiry;
  • to third parties where we have retained those third parties to assist us to provide the products or services you have requested. For example we have contracts with third parties to assist us with functions such as mail outs;
  • to different parts of the Alto and with other entities in Alto to enable the development and marketing of other products and services and to improve our customer service in general;
  • for direct marketing of products or services. If we contact you in this way without obtaining your prior consent, we will provide you with the opportunity to decline any further marketing communications;
  • where otherwise legally permitted.

 

CONTACTING US

Like many other organisations, Alto must comply with privacy legislation when dealing with personal information. If you would like any further information or have any queries, problems or complaints relating to our Privacy Policy or our information handling practises in general, please contact our Legal Administrator at:

Level 16/644 Chapel St,
South Yarra, VIC, 3141
Ph > (03) 8825 4100
Fax > (03) 9815 8388
Email: enquiries@alto.net.au